We collect information that you provide directly when creating an account, purchasing a subscription, enrolling in courses, or contacting us.

Personal Information

• Full name
• Email address
• Phone number (if provided)
• Billing information
• Account credentials

We use your information to:

• Create and manage your account
• Provide access to courses, exams, and subscriptions
• Process payments and transactions
• Personalize your learning experience
• Communicate updates and important notices
• Improve platform performance and user experience
• Prevent fraud and unauthorised access

MizaLearn uses cookies and similar technologies to enhance your experience.

• Cookies help us:
• Remember login sessions
• Store user preferences
• Analyze platform performance
• Improve website functionality
• Deliver relevant content and promotions

You may disable cookies through your browser settings, although some features may not function properly.

We do not sell or rent your personal information.

• Your information may be shared with:
• Payment processing providers
• Hosting and cloud service providers
• Analytics and reporting services
• Legal authorities when required by law

All third-party partners are required to maintain appropriate security measures.

We implement industry-standard security measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

These measures include:

• Secure encrypted connections (SSL/TLS)
• Access controls and authentication systems
• Regular security monitoring
• Secure data storage practices

While we strive to protect your information, no internet transmission is completely secure.

We retain personal information only for as long as necessary to:

• Provide platform services
• Maintain educational records
• Meet legal and regulatory obligations
• Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized.

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict certain processing activities
• Withdraw consent where applicable
• Request a copy of your personal data

To exercise these rights, please contact our support team.

MizaLearn does not knowingly collect personal information from children under the age required by applicable laws without appropriate parental or guardian consent.

If we become aware of unauthorized collection of a child's information, we will take steps to remove it promptly.
For questions about this Privacy policy, contact us at legal@mizalearn.com